Privacy Policy

Effective Date: 01/01/2024

At Exploring IT Solutions, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms and practices outlined in this policy.

1. Information We Collect
We collect personal information to provide and improve our services. The types of personal information we may collect include:

• Name
• Contact information (email, phone number, address)
• Billing and payment information
• Business information (company name, industry)
• Usage data (how you interact with our website and services)

2. How We Use Your Information
We use your personal information to:

• Provide and manage our services
• Process orders and payments
• Communicate with you regarding account updates, product offerings, and service support
• Improve our website and services
• Send promotional and marketing communications (with your consent)

3. Sharing Your Information
We do not share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our services, such as payment processors, cloud hosting services, and marketing partners. These third parties are obligated to keep your information confidential and use it solely for the purpose of providing services to us.

4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee its absolute security.

5. SMS Communication Consent
By providing your phone number, you consent to receive SMS messages related to account notifications, order updates, and other service-related alerts. Message frequency may vary. Message and data rates may apply. To opt-out, text STOP. For assistance, text HELP or visit our website.

6. Your Rights and Choices
You have the right to:

• Access and update your personal information
• Request the deletion of your personal information, subject to legal and contractual obligations
• Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly

7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website, analyze usage trends, and improve our services. You can control cookie settings through your browser preferences.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Exploring IT Solutions
info@exploringitsolutions.com
(503) 608-7078

For more details, please visit our Terms of Service.